Terms of Service.

1. About these terms

These terms apply to your use of this website, operated by ARHAM.INTEL.AI (SMC-PRIVATE) LIMITED (“we”, “us”). They also set out the general basis on which we provide services. Where we sign a separate proposal, statement of work or master services agreement with you, that document governs the engagement and prevails over these terms wherever the two conflict.

2. Use of the website

You may use this website for lawful purposes connected with evaluating or engaging our services. You may not attempt to gain unauthorised access to any part of the site or its infrastructure, interfere with its operation, scrape it at a volume that degrades service for others, or use it to transmit malicious code.

Content on this site is provided for general information. It does not constitute professional advice for your specific circumstances, and it does not create a client relationship.

3. Services, quotations and engagement

Descriptions of services on this website are indicative. Nothing on the site is an offer capable of acceptance. A binding engagement begins only when we have both signed a proposal or statement of work that identifies the scope, the deliverables, the timeline and the fees.

Estimates given during discovery are estimates. Where the scope changes materially after work has started, we will agree the change and its effect on cost and timeline in writing before proceeding.

4. Intellectual property and ownership of deliverables

Ours

We retain ownership of our pre-existing materials: our frameworks, internal tooling, libraries, templates and general know-how, together with anything of general application that we develop independently of your engagement. The brand, the content and the design of this website remain ours.

Yours

Subject to payment of the agreed fees, you own the deliverables built specifically for you: the custom source code, the configuration, the prompts and evaluation sets, the documentation, and of course your own data. We grant you a licence to our pre-existing materials to the extent they are embedded in a deliverable and needed to use it. Our intention is that you can operate, modify and, if you wish, move away from what we build without our permission.

5. Client responsibilities

Delivery depends on timely access to the people, systems, data and decisions the work requires. You confirm that you have the right to give us access to any data you provide, and that doing so does not breach an obligation you owe to a third party.

6. Confidentiality

Each of us will keep the other’s confidential information confidential, use it only for the purpose of the engagement, and protect it with at least reasonable care. This does not apply to information that is public through no fault of the receiving party, was already known to it, or must be disclosed by law.

7. AI-specific disclaimer

Systems built on large language models and related technologies are probabilistic. They can produce output that is inaccurate, incomplete, biased or unsuitable for a given situation, and their behaviour can change when an underlying model or provider changes. We design guardrails, evaluation suites, monitoring and human review points to reduce that risk, and we will tell you honestly where the residual risk sits.

You remain responsible for how AI output is used in your business. Output must not be relied on as the sole basis for decisions with legal, medical, financial, safety or similarly consequential effects without appropriate human review. We do not warrant that any AI system will be free of error, or that a particular commercial result will follow from deploying it.

8. Third-party services

Solutions we build commonly rely on third-party platforms — model providers, cloud hosting, communication services, your own SaaS tools. Those services are governed by their own terms and pricing, which can change. We are not responsible for their availability, their pricing decisions or their acts and omissions, though we will design for portability where it is practical to do so.

9. Fees and payment

Fees, payment schedule, currency and applicable taxes are set out in the signed proposal or statement of work. Unless that document says otherwise, invoices are payable within the period stated on the invoice, and work may be paused on overdue accounts after written notice.

10. Limitation of liability

Nothing in these terms limits liability that cannot lawfully be limited. Subject to that, neither party is liable for indirect or consequential loss, loss of profit, loss of revenue, loss of anticipated savings, or loss or corruption of data arising from use of an AI system beyond the agreed scope of review. Our total aggregate liability in connection with an engagement is limited to the fees paid by you for that engagement in the [twelve] months preceding the event giving rise to the claim. [Counsel to confirm the cap and period.]

11. Term and termination

Either party may terminate an engagement on written notice as set out in the signed agreement. On termination you pay for work performed up to the termination date, and we hand over the deliverables completed to that point together with your data.

12. Governing law

These terms and any dispute arising from them are governed by the laws of [Jurisdiction — confirm with counsel], and the courts of [Jurisdiction — confirm with counsel] have exclusive jurisdiction.

13. Changes

We may update these terms. The version published on this page at the time you use the site is the version that applies. Signed engagement documents are not changed by an update to this page.

14. Contact

ARHAM.INTEL.AI (SMC-PRIVATE) LIMITED, Faisalabad, Pakistan. Email arham@medcomfyai.com.